{"id":143845,"date":"2026-01-21T11:15:00","date_gmt":"2026-01-21T16:15:00","guid":{"rendered":"https:\/\/medcitynews.com\/?p=143845"},"modified":"2026-02-09T14:02:59","modified_gmt":"2026-02-09T19:02:59","slug":"the-quest-to-transform-bill-collection-for-medical-practices","status":"publish","type":"post","link":"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/","title":{"rendered":"The Quest to Transform Bill Collection for Medical Practices"},"content":{"rendered":"\n<p>A report published by MedCity News and sponsored by Smarter Technologies offers fresh insights from revenue cycle management executives and staff. The&nbsp;<em>AI Index in RCM<\/em>&nbsp;report shares what they like and dislike about the RCM software landscape, and improvements they would like to see. The report will be the focus of a webinar scheduled for Thursday, January 22 at 1 pm ET.<\/p>\n\n\n\n<p>MedCity News surveyed 125 medical billing executives and support staff for the report, from CEOs through medical billing managers. They represent organizations of all sizes, from medical practices with 5,000 or fewer annual patient discharges to hospitals with more than 10,000 discharges each year. The report also highlights challenges and needs for small practices and larger ones. It found 80% of medical practices are moderately interested or very interested in AI technology.<\/p>\n\n\n\n<p>Among the participants in the webinar are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Arundhati Parmar, MedCity News Editor-in-Chief<\/li>\n\n\n\n<li>Michael Gao, MD, Smarter Technologies CEO<\/li>\n\n\n\n<li>Rebecca Burlin, RN, Lakeland Regional Health, Director, CDI (Clinical Documentation Improvement)<\/li>\n<\/ul>\n\n\n\n<p> Among the areas the webinar will cover are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What aspects of revenue cycle management are medical practices interested in leveraging with AI technology?<\/li>\n\n\n\n<li>Past experiences from billing technology implementation.<\/li>\n\n\n\n<li>Positive and negative impressions from RCM technology.<\/li>\n\n\n\n<li>How prior authorization impacts medical practices.<\/li>\n\n\n\n<li>Automated tasks that would improve workflow.<\/li>\n<\/ul>\n\n\n\n<p>To register for the webinar discussing the findings of the&nbsp;<strong><em>AI Index in RCM<\/em>&nbsp;report<\/strong>, scheduled for&nbsp;<strong>Thursday, January 22 at 1 pm ET<\/strong>, fill in the form below:<\/p>\n\n\n\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n\t\t\t\t\t<script>\n\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\tregion: 'na1',\n\t\t\t\t\t\tportalId: '2097126',\n\t\t\t\t\t\tformId: 'f8b79f88-fbdb-40b4-a50a-7826bbd15d9d',\n\t\t\t\t\t\ttarget: '#hubspot-form-f8b79f88-fbdb-40b4-a50a-7826bbd15d9d'\n\t\t\t\t\t});\n\t\t\t\t\t<\/script>\n\t\t\t\t\t<div id='hubspot-form-f8b79f88-fbdb-40b4-a50a-7826bbd15d9d'><\/div>\n\n\n\n<p><strong>Photo:<\/strong> <em>MicroStockHub, Getty Images<\/em><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A webinar on Thursday, January 22 at 1 pm ET will discuss the findings of a report sponsored by Smarter Technologies on what medical practices need from and the benefits of AI for revenue cycle management. <\/p>\n","protected":false},"author":26067,"featured_media":143849,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"featured_image_focal_point":[],"homepage_placement":"top","homepage_placements":{"top":false,"featured":true,"sidebar":false},"homepage_alternative_layout":false,"featured_categories":[],"hide_from_feed":false,"footnotes":""},"categories":[105,63,120,117,48,51659,30],"tags":[35892,8841,52886,36252,36253,52643,39048],"class_list":["post-143845","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence","category-daily","category-health-services","category-health-tech","category-hospitals-channel","category-providers","category-sponsored-post","tag-ai","tag-medical-billing","tag-presented-by-smarter-technologies","tag-rcm","tag-revenue-cycle-management","tag-smarter-technologies","tag-sponsored-content"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Quest to Transform Bill Collection for Medical Practices - MedCity News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Quest to Transform Bill Collection for Medical Practices - MedCity News\" \/>\n<meta property=\"og:description\" content=\"A webinar on Thursday, January 22 at 1 pm ET will discuss the findings of a report sponsored by Smarter Technologies on what medical practices need from and the benefits of AI for revenue cycle management.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/\" \/>\n<meta property=\"og:site_name\" content=\"MedCity News\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-21T16:15:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-09T19:02:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/medcitynews.com\/wp-content\/uploads\/sites\/7\/2026\/01\/GettyImages-2203781634.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"724\" \/>\n\t<meta property=\"og:image:height\" content=\"483\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Stephanie Baum\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Stephanie Baum\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/\"},\"author\":{\"name\":\"Stephanie Baum\",\"@id\":\"https:\/\/medcitynews.com\/#\/schema\/person\/f1e43a20770b8e02c5030ec1931eb6d8\"},\"headline\":\"The Quest to Transform Bill Collection for Medical Practices\",\"datePublished\":\"2026-01-21T16:15:00+00:00\",\"dateModified\":\"2026-02-09T19:02:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/\"},\"wordCount\":264,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/medcitynews.com\/wp-content\/uploads\/sites\/7\/2026\/01\/GettyImages-2203781634.jpg\",\"keywords\":[\"AI\",\"Medical Billing\",\"Presented by Smarter Technologies\",\"RCM\",\"Revenue Cycle Management\",\"Smarter Technologies\",\"Sponsored Content\"],\"articleSection\":[\"Artificial Intelligence\",\"Daily\",\"Health Services\",\"Health Tech\",\"Hospitals\",\"Providers\",\"Sponsored Post\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/\",\"url\":\"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/\",\"name\":\"The Quest to Transform Bill Collection for Medical Practices - MedCity News\",\"isPartOf\":{\"@id\":\"https:\/\/medcitynews.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/medcitynews.com\/wp-content\/uploads\/sites\/7\/2026\/01\/GettyImages-2203781634.jpg\",\"datePublished\":\"2026-01-21T16:15:00+00:00\",\"dateModified\":\"2026-02-09T19:02:59+00:00\",\"author\":{\"@id\":\"https:\/\/medcitynews.com\/#\/schema\/person\/f1e43a20770b8e02c5030ec1931eb6d8\"},\"breadcrumb\":{\"@id\":\"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/#primaryimage\",\"url\":\"https:\/\/medcitynews.com\/wp-content\/uploads\/sites\/7\/2026\/01\/GettyImages-2203781634.jpg\",\"contentUrl\":\"https:\/\/medcitynews.com\/wp-content\/uploads\/sites\/7\/2026\/01\/GettyImages-2203781634.jpg\",\"width\":724,\"height\":483},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/medcitynews.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Quest to Transform Bill Collection for Medical Practices\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/medcitynews.com\/#website\",\"url\":\"https:\/\/medcitynews.com\/\",\"name\":\"MedCity News\",\"description\":\"Healthcare technology news, life science current events\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/medcitynews.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/medcitynews.com\/#\/schema\/person\/f1e43a20770b8e02c5030ec1931eb6d8\",\"name\":\"Stephanie Baum\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/medcitynews.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/medcitynews.com\/wp-content\/uploads\/sites\/7\/2018\/05\/Stephanie-Baum_avatar_1526164758-96x96.jpg\",\"contentUrl\":\"https:\/\/medcitynews.com\/wp-content\/uploads\/sites\/7\/2018\/05\/Stephanie-Baum_avatar_1526164758-96x96.jpg\",\"caption\":\"Stephanie Baum\"},\"description\":\"Stephanie Baum is the Director of Special Projects for MedCityNews. She graduated from Franklin &amp; Marshall College in Pennsylvania and has worked across radio, print and video. She's worked for Dow Jones &amp; Co., The Legal Intelligencer, The Christian Science Monitor, AP Radio's London bureau, and United Business Media. LinkedIn: https:\/\/www.linkedin.com\/in\/stephanie-baum-24a7406\/\",\"sameAs\":[\"http:\/\/www.medcitynews.com\"],\"url\":\"https:\/\/medcitynews.com\/author\/sbaum\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The Quest to Transform Bill Collection for Medical Practices - MedCity News","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/","og_locale":"en_US","og_type":"article","og_title":"The Quest to Transform Bill Collection for Medical Practices - MedCity News","og_description":"A webinar on Thursday, January 22 at 1 pm ET will discuss the findings of a report sponsored by Smarter Technologies on what medical practices need from and the benefits of AI for revenue cycle management.","og_url":"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/","og_site_name":"MedCity News","article_published_time":"2026-01-21T16:15:00+00:00","article_modified_time":"2026-02-09T19:02:59+00:00","og_image":[{"width":724,"height":483,"url":"https:\/\/medcitynews.com\/wp-content\/uploads\/sites\/7\/2026\/01\/GettyImages-2203781634.jpg","type":"image\/jpeg"}],"author":"Stephanie Baum","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Stephanie Baum","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/#article","isPartOf":{"@id":"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/"},"author":{"name":"Stephanie Baum","@id":"https:\/\/medcitynews.com\/#\/schema\/person\/f1e43a20770b8e02c5030ec1931eb6d8"},"headline":"The Quest to Transform Bill Collection for Medical Practices","datePublished":"2026-01-21T16:15:00+00:00","dateModified":"2026-02-09T19:02:59+00:00","mainEntityOfPage":{"@id":"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/"},"wordCount":264,"commentCount":0,"image":{"@id":"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/#primaryimage"},"thumbnailUrl":"https:\/\/medcitynews.com\/wp-content\/uploads\/sites\/7\/2026\/01\/GettyImages-2203781634.jpg","keywords":["AI","Medical Billing","Presented by Smarter Technologies","RCM","Revenue Cycle Management","Smarter Technologies","Sponsored Content"],"articleSection":["Artificial Intelligence","Daily","Health Services","Health Tech","Hospitals","Providers","Sponsored Post"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/","url":"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/","name":"The Quest to Transform Bill Collection for Medical Practices - MedCity News","isPartOf":{"@id":"https:\/\/medcitynews.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/#primaryimage"},"image":{"@id":"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/#primaryimage"},"thumbnailUrl":"https:\/\/medcitynews.com\/wp-content\/uploads\/sites\/7\/2026\/01\/GettyImages-2203781634.jpg","datePublished":"2026-01-21T16:15:00+00:00","dateModified":"2026-02-09T19:02:59+00:00","author":{"@id":"https:\/\/medcitynews.com\/#\/schema\/person\/f1e43a20770b8e02c5030ec1931eb6d8"},"breadcrumb":{"@id":"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/#primaryimage","url":"https:\/\/medcitynews.com\/wp-content\/uploads\/sites\/7\/2026\/01\/GettyImages-2203781634.jpg","contentUrl":"https:\/\/medcitynews.com\/wp-content\/uploads\/sites\/7\/2026\/01\/GettyImages-2203781634.jpg","width":724,"height":483},{"@type":"BreadcrumbList","@id":"https:\/\/medcitynews.com\/2026\/01\/the-quest-to-transform-bill-collection-for-medical-practices\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/medcitynews.com\/"},{"@type":"ListItem","position":2,"name":"The Quest to Transform Bill Collection for Medical Practices"}]},{"@type":"WebSite","@id":"https:\/\/medcitynews.com\/#website","url":"https:\/\/medcitynews.com\/","name":"MedCity News","description":"Healthcare technology news, life science current events","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/medcitynews.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/medcitynews.com\/#\/schema\/person\/f1e43a20770b8e02c5030ec1931eb6d8","name":"Stephanie Baum","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/medcitynews.com\/#\/schema\/person\/image\/","url":"https:\/\/medcitynews.com\/wp-content\/uploads\/sites\/7\/2018\/05\/Stephanie-Baum_avatar_1526164758-96x96.jpg","contentUrl":"https:\/\/medcitynews.com\/wp-content\/uploads\/sites\/7\/2018\/05\/Stephanie-Baum_avatar_1526164758-96x96.jpg","caption":"Stephanie Baum"},"description":"Stephanie Baum is the Director of Special Projects for MedCityNews. She graduated from Franklin &amp; Marshall College in Pennsylvania and has worked across radio, print and video. She's worked for Dow Jones &amp; Co., The Legal Intelligencer, The Christian Science Monitor, AP Radio's London bureau, and United Business Media. LinkedIn: https:\/\/www.linkedin.com\/in\/stephanie-baum-24a7406\/","sameAs":["http:\/\/www.medcitynews.com"],"url":"https:\/\/medcitynews.com\/author\/sbaum\/"}]}},"_links":{"self":[{"href":"https:\/\/medcitynews.com\/wp-json\/wp\/v2\/posts\/143845","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medcitynews.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medcitynews.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/medcitynews.com\/wp-json\/wp\/v2\/users\/26067"}],"replies":[{"embeddable":true,"href":"https:\/\/medcitynews.com\/wp-json\/wp\/v2\/comments?post=143845"}],"version-history":[{"count":0,"href":"https:\/\/medcitynews.com\/wp-json\/wp\/v2\/posts\/143845\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/medcitynews.com\/wp-json\/wp\/v2\/media\/143849"}],"wp:attachment":[{"href":"https:\/\/medcitynews.com\/wp-json\/wp\/v2\/media?parent=143845"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medcitynews.com\/wp-json\/wp\/v2\/categories?post=143845"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medcitynews.com\/wp-json\/wp\/v2\/tags?post=143845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}