{"id":143424,"date":"2026-01-22T07:50:00","date_gmt":"2026-01-22T12:50:00","guid":{"rendered":"https:\/\/medcitynews.com\/?p=143424"},"modified":"2026-01-22T13:40:30","modified_gmt":"2026-01-22T18:40:30","slug":"boost-patient-referrals-engagement-and-operational-efficiency","status":"publish","type":"post","link":"https:\/\/medcitynews.com\/2026\/01\/boost-patient-referrals-engagement-and-operational-efficiency\/","title":{"rendered":"Boost Patient Referrals, Engagement and Operational Efficiency"},"content":{"rendered":"\n<p>Healthcare organizations are under increasing pressure to retain patients and drive referrals. In RingCentral&#8217;s latest webinar and whitepaper, John Poli, RingCentral Industry Principal for Healthcare, explains how modern cloud communications transform patient data into actionable insights that benefit both patients and providers.<\/p>\n\n\n\n<p><strong>Key Takeaways:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Empower Agents:<\/strong>&nbsp;Capture every interaction to give agents the context needed to solve issues faster and increase productivity.<\/li>\n\n\n\n<li><strong>Enhance Engagement:<\/strong>&nbsp;Use real-time data to create seamless, personalized patient experiences.<\/li>\n\n\n\n<li><strong>Drive Revenue:<\/strong>&nbsp;One healthcare organization increased referral conversions from&nbsp;<strong>50% to more than 90%<\/strong>&nbsp;by optimizing their communication environment.<\/li>\n<\/ul>\n\n\n\n<p>Transform your operational costs and patient outcomes with a unified communications strategy.<\/p>\n\n\n\n<p>To download the whitepaper, &#8220;<em><strong>The Cloud as Catalyst for Healthcare\u2019s Digital Transformation<\/strong>,<\/em>&#8221; fill in the form below:<\/p>\n\n\n\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n\t\t\t\t\t<script>\n\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\tregion: 'na1',\n\t\t\t\t\t\tportalId: '2097126',\n\t\t\t\t\t\tformId: '00146176-12ea-41a6-ac0e-a5cd71525d5a',\n\t\t\t\t\t\ttarget: '#hubspot-form-00146176-12ea-41a6-ac0e-a5cd71525d5a'\n\t\t\t\t\t});\n\t\t\t\t\t<\/script>\n\t\t\t\t\t<div id='hubspot-form-00146176-12ea-41a6-ac0e-a5cd71525d5a'><\/div>\n\n\n\n<p><strong>Photo<\/strong>: <em>Hiroshi Watanabe, Getty Images<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>John Poli, RingCentral Industry Principal for Healthcare, highlighted the need for healthcare organizations to avail themselves of tools to not only aggregate data from patient interactions and EHRs, but also analyze and contextualize that data to the benefit of their practices.\u00a0<\/p>\n","protected":false},"author":26067,"featured_media":143426,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"featured_image_focal_point":[],"homepage_placement":"top","homepage_placements":{"top":false,"featured":true,"sidebar":false},"homepage_alternative_layout":false,"featured_categories":[],"hide_from_feed":false,"footnotes":""},"categories":[63,120,117,48,66,51659,30],"tags":[53300,53298,10116,32673,53331,39048],"class_list":["post-143424","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-daily","category-health-services","category-health-tech","category-hospitals-channel","category-patient-engagement","category-providers","category-sponsored-post","tag-cloud-communication","tag-john-poli","tag-patient-experience","tag-patient-outcomes","tag-presented-by-ringcentral","tag-sponsored-content"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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