Empathetic AI Nurses Can Vastly Improve Nurses’ Work and Patient Care
The AI revolution doesn't mean erasing the value of humans. It means giving nurses more time to do what they signed up to do — deliver care directly to patients.
Tomas Gorny</a> is co-founder and CEO of <a href=https://medcitynews.com/author/tgorny/"https://www.nextiva.com/">Nextiva, a unified customer experience management platform empowering employees, partners, and customers with the best tools to help their businesses grow fearlessly. An award-winning entrepreneur, he is committed to helping set up businesses for success with powerful and intuitive technologies. He and his team work with businesses across numerous industries, including healthcare. Nextiva’s latest report is The Leader’s Guide to CX Trends. Tomas is also a philanthropist, carrying out a range of projects through both Nextiva Cares and the Gorny Foundation." />
The AI revolution doesn't mean erasing the value of humans. It means giving nurses more time to do what they signed up to do — deliver care directly to patients.
Successful organizations are transforming their operations to create a single experience so that no matter how they get in touch, consumers feel more confident that the organization “knows” them — and respects their time.
Small practices play a critical role in healthcare delivery, but they cannot continue to absorb ever-increasing administrative demands without consequences.