Virtual-first done well - fully integrated with the EHR, aligned with health system clinical and quality governance, capable of warm handoffs, and simple enough that patients don’t need instructions - creates genuine surprise. That surprise is the opportunity and the problem.
At the ViVE conference in LA, Smarter Technologies Chief Medical Officer Ruben Amarasingham MD talked with Katie Adams about the company's larger goals for AI: to improve the accuracy of data and make healthcare less burdensome for physicians and clinicians.
Zelis highlights how employers, payers, and consumers are integrating digital tools to manage healthcare costs.
Healthcare AI customers are demanding clear, measurable ROI before they scale adoption. Here, four investors discussed how the healthcare AI startups are adapting to this new market dynamic.
Ratnakar Lavu, Elevance Health’s chief digital information officer, said the company is using AI to streamline approvals, claims processing and member support while keeping denials under human review.
As hundreds of rural hospitals face the risk of closure, healthcare leaders warn that the fallout extends far beyond patient outcomes. During a panel at ViVE in Los Angeles, healthcare leaders outlined how access to care underpins the economic stability of rural America.