Transportation is a vital part of the care journey, and if we are serious about improving outcomes, reducing missed appointments, and supporting healthier members, we have to be honest about where friction still exists and focus on removing it. 

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Every day NEMT makes dialysis possible for thousands of patients. Isn’t it time we view medical transportation not as an afterthought, but as a crucial component of our society’s healthcare?

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When transportation is integrated into the care continuum, everyone benefits: costs go down, appointments stay on track and beneficiaries receive the consistent care they deserve. This transformation isn’t just about speed; it’s about making every ride count.

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NEMT providers play a key role, providing lifelines by delivering the crucial connection between patients and the care they need. This responsibility becomes even more critical when serving individuals with special needs, such as those with physical disabilities, behavioral health conditions, developmental delays or age-related limitations.

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Artificial intelligence (AI) holds potential to forecast and predict where hospital leaders should direct limited resources such as clinicians, staff, and beds to improve operational efficiency and drive better patient outcomes. 

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As poverty, food insecurity, inadequate housing, and complex comorbidities persist, it is essential that rural healthcare leaders have tools and systems in place to address the health of their neighbors.

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Switching to a new transportation management vendor can bring much-needed relief to member populations and plan staff managing the programs. Here are few tips to help make the transition easier.

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When we consider the value of NEMT services, it’s critical to start with how these services impact the individual. Transport providers are on the frontlines of helping to ensure equal access to care and prevent long-term health issues that may arise from missed appointments. 

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Highly sophisticated brokers and their transportation provider networks have invested in these improvements that have reshaped the industry

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Uber Health unveiled Uber Caregiver on Wednesday. The solution allows caregivers to coordinate rides and deliveries on the behalf of the ones they’re caring for.

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About 8% of Black adults and 7% of Hispanic adults skipped care because of transportation challenges in the last year, compared to 4% of White adults and 2% of Asian adults, according to the Robert Wood Johnson Foundation. In addition, 14% of adults with low family incomes passed on care.

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Historically having worked with Medicaid and Medicare Advantage populations, Uber Health is now expanding its services to self-insured employers. The company made the announcement at the HLTH conference in Las Vegas.

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Rideshare app Lyft is partnering with corporations and healthcare organizations to create an initiative that will help connect members of underserved communities to vaccination sites once the Covid-19 vaccine becomes widely available.

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Radically improving health outcomes for vulnerable populations requires a multifaceted proactive, community-wide approach focused on better understanding social determinants of health and simultaneously addressing social and health inequalities.

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A partnership between ride-ordering platform Roundtrip and software company Redox is helping Contra Costa Health Services collect data that can help to learn whether offering rides improves outcomes and lowers cost.

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The so-called Destination: Health network will launch later this year with Aetna Medicaid members in Louisville, Kentucky and Aetna dual-eligible special needs plan members in Tampa, Florida and Southeastern Louisiana.

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The San Francisco company received approval to register as a non-emergency medical transportation (NEMT) provider, following the state’s decision to allow rideshare companies to qualify for the designation.

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Through the startup’s collaboration with the rideshare service, Grand Rounds care coordinators are able to book an Uber to arrange transport for a member to meet their healthcare needs.

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A McKinsey survey of 2,010 individuals found people reporting higher inpatient or ER utilization rates were more likely to report unmet social needs like food insecurity or transportation needs.

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Call9 physicians and on-site first responders can schedule Lyft rides for family members of patients who are in the nursing homes where Call9 operates.

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After an initial two-month pilot in 2016 with Lyft garnered promising results, the partnership grew throughout 2017 to 7,000 rides per month, accounting for 91 percent of CareMore’s curb-to-curb NEMT rides.

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The Danville, Pennsylvania-based system plans to work with rabbittransit to help patients get to their appointments on time. Additionally, researchers from Geisinger and Regeneron Genetics Center recently found a gene variant that’s associated with a reduction in the risk for chronic liver disease.

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Circulation, a Boston-based startup focused on the non-emergency medical transportation space, said it has raised $10.5 million from investors such as Boston Children’s Hospital, Humana and Intermountain Healthcare Innovation Fund.

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