claims Coverage - MedCity News https://medcitynews.com/tag/claims/ Healthcare technology news, life science current events Wed, 22 Apr 2026 17:47:11 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.5 What Dentistry Is Teaching Healthcare About Operational AI https://medcitynews.com/2026/04/what-dentistry-is-teaching-healthcare-about-operational-ai/ https://medcitynews.com/2026/04/what-dentistry-is-teaching-healthcare-about-operational-ai/#respond Mon, 27 Apr 2026 13:59:52 +0000 https://medcitynews.com/?p=145653

In dental practices, where reimbursement cycles are tighter and administrative inefficiencies are immediately visible, AI is already being evaluated not for novelty, but for operational impact.

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Alaffia Health Snags $55M for AI Engine Tackling Healthcare’s Waste Problem https://medcitynews.com/2026/02/alaffia-health-insurance-funding-capital-claims/ https://medcitynews.com/2026/02/alaffia-health-insurance-funding-capital-claims/#respond Tue, 03 Feb 2026 23:11:42 +0000 https://medcitynews.com/?p=144268 Coins arranged as a bar chart with a graph line above

As providers continue to adopt AI in droves, payers are under pressure to modernize their own administrative operations. Alaffia Health says its clinically grounded AI platform can help health plans reduce waste and risk, a bet investors backed this week with a $55 million Series B funding round.

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Not All Military Payers Are the Same — And That Matters More Than Ever https://medcitynews.com/2025/11/not-all-military-payers-are-the-same-and-that-matters-more-than-ever/ https://medcitynews.com/2025/11/not-all-military-payers-are-the-same-and-that-matters-more-than-ever/#respond Tue, 11 Nov 2025 14:22:00 +0000 https://medcitynews.com/?p=140865

Too often, providers handle all military claims the same way — sending them to the VA and hoping for the best. But there are multiple payer types, and they function very differently.

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How Health Plans Are Adding Up Real Value From AI https://medcitynews.com/2025/04/how-health-plans-are-adding-up-real-value-from-ai/ https://medcitynews.com/2025/04/how-health-plans-are-adding-up-real-value-from-ai/#respond Wed, 02 Apr 2025 13:39:00 +0000 https://medcitynews.com/?p=135533

AI tools can work together across the payer value chain, exchanging information, collaborating and making autonomous decisions based on business rules. Here are just a few examples of how their bottom lines are benefiting.

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Better AI + Correct Provider Guidance = Fewer Denials  https://medcitynews.com/2025/03/better-ai-correct-provider-guidance-fewer-denials/ https://medcitynews.com/2025/03/better-ai-correct-provider-guidance-fewer-denials/#respond Fri, 07 Mar 2025 15:38:05 +0000 https://medcitynews.com/?p=134586

How do we tip the scale to lower the rate of denials? While AI has been the initial decision-maker for years, it must become better trained. And to do that, it needs help.

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Want to Maximize Rev Cycle Efficiencies? Here are 3 Considerations https://medcitynews.com/2025/01/want-to-maximize-rev-cycle-efficiencies-here-are-3-considerations/ https://medcitynews.com/2025/01/want-to-maximize-rev-cycle-efficiencies-here-are-3-considerations/#respond Fri, 03 Jan 2025 15:07:00 +0000 https://medcitynews.com/?p=132431 money investment

Whether trying to see more patients, retain more staff, expand the organization’s technology stack or bring more dollars in the door, it’s not uncommon for professionals to want to maximize their resources amidst a market influx.

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Therapists vs. Insurance: How AI Could End the Battle Over Mental Health Care https://medcitynews.com/2024/12/therapists-vs-insurance-how-ai-could-end-the-battle-over-mental-health-care/ https://medcitynews.com/2024/12/therapists-vs-insurance-how-ai-could-end-the-battle-over-mental-health-care/#respond Wed, 11 Dec 2024 14:39:00 +0000 https://medcitynews.com/?p=131917 virtual therapy psychiatry mental health

With these tools, therapists can reclaim their time, focus on their patients, and deliver the high-quality care that every individual deserves — all while maintaining the financial stability to thrive in their practices. 

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How Covered Entities and Pharma Companies Can Better Collaborate on Drug Discount Programs https://medcitynews.com/2024/06/how-covered-entities-and-pharma-companies-can-better-collaborate-on-drug-discount-programs/ https://medcitynews.com/2024/06/how-covered-entities-and-pharma-companies-can-better-collaborate-on-drug-discount-programs/#respond Thu, 13 Jun 2024 14:06:00 +0000 https://medcitynews.com/?p=126859

Three things drug manufacturers and CEs can do to build trust and enable effective collaboration

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Bon Secours Mercy Health Sues Anthem Health Plans of Virginia for Unpaid Claims https://medcitynews.com/2023/08/bon-secours-mercy-health-sues-anthem-health-plans-of-virginia-for-unpaid-claims/ Mon, 28 Aug 2023 19:51:57 +0000 https://medcitynews.com/?p=646602

In a new lawsuit, Bon Secours Mercy Health Virginia alleges that Anthem Health Plans of Virginia owes the health system more than $93 million in outstanding unpaid and underpaid claims.

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DOJ accuses Kaiser Permanente of Medicare Advantage fraud in new complaint https://medcitynews.com/2021/10/doj-accuses-kaiser-permanente-of-medicare-advantage-fraud-in-new-complaint/ Wed, 27 Oct 2021 00:28:41 +0000 https://medcitynews.com/?p=555809

The California-based health system and insurer has bilked CMS out of “hundreds of millions of dollars” by submitting claims that were altered to make patients appear sicker than they were, a new complaint filed by the DOJ alleges. Kaiser denied these allegations saying it is confident in its compliance with Medicare Advantage program requirements.

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UnitedHealth subsidiaries settle mental health parity allegations for $15.6M https://medcitynews.com/2021/08/unitedhealth-subsidiaries-settle-mental-health-parity-allegations-for-15-6m/ Fri, 13 Aug 2021 21:58:53 +0000 https://medcitynews.com/?p=544613

UnitedHealthcare and United Behavioral Health agreed to the settlement to resolve allegations that they illegally denied coverage for mental health and substance use disorder treatments. The allegations are related to business practices they no longer use, parent company UnitedHealth Group said.

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BCBS of Kansas City sues Covid-19 testing provider over alleged price gouging https://medcitynews.com/2021/07/bcbs-of-kansas-city-sues-covid-19-testing-provider-over-alleged-price-gouging/ Mon, 26 Jul 2021 23:36:23 +0000 https://medcitynews.com/?p=542192

GS Labs, a Covid-19 testing provider, has submitted over $9.2 million in claims to the insurer as a result of its grossly inflated prices, the lawsuit states. The testing company rejected the claims, saying its “prices accurately reflect the level of service” it provides.

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UnitedHealthcare nixes some out-of-network coverage for non-emergencies https://medcitynews.com/2021/07/unitedhealthcare-nixes-some-out-of-network-coverage-for-non-emergencies/ Tue, 06 Jul 2021 21:42:28 +0000 https://medcitynews.com/?p=538868

Per a policy update that went in to effect July 1, the health insurance giant is not covering non-emergency services that members receive at out-of-network facilities that are outside of their service area. This update mainly affects residential treatment facilities, inpatient rehabilitation and other non-hospital-based services.

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Emergency physicians oppose new UnitedHealth policy enabling retroactive ED claims denial https://medcitynews.com/2021/06/emergency-physicians-oppose-new-unitedhealth-policy-enabling-retroactive-ed-claims-denial/ Mon, 07 Jun 2021 23:00:38 +0000 https://medcitynews.com/?p=534248

UnitedHealthcare is instituting a new policy beginning July 1 that changes how the payer assesses emergency department claims, allowing it to retroactively deny ones it deems “non-emergent” or not an emergency. The American College of Emergency Physicians has made its opposition clear, stating the policy may violate federal law.

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Aetna accuses Mednax of destroying evidence in overbilling suit: 5 things to know https://medcitynews.com/2021/03/aetna-accuses-mednax-of-destroying-evidence-in-overbilling-suit-5-things-to-know/ Tue, 09 Mar 2021 19:48:00 +0000 https://medcitynews.com/?p=518684

In a lawsuit filed three years ago, Aetna alleged that Mednax had overbilled for medical procedures and services. Now, the insurer is accusing the medical group of destroying evidence pertaining to the suit and has asked a federal court to sanction Mednax.

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UnitedHealth must reprocess thousands of illegally denied mental health claims, judge orders https://medcitynews.com/2020/11/unitedhealth-must-reprocess-thousands-of-illegally-denied-mental-health-claims-judge-orders/ Thu, 05 Nov 2020 22:07:08 +0000 https://medcitynews.com/?p=503333

In a trial last year, a federal judge found that a UnitedHealth subsidiary had illegally denied mental health and substance use disorder claims. The same judge has now ordered the payer to reprocess all the claims and reform its guidelines.

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Lawsuits accuse United, Cigna of underpaying for behavioral health claims https://medcitynews.com/2020/04/lawsuits-accuse-united-cigna-of-underpaying-for-behavioral-health-claims/ Thu, 09 Apr 2020 21:29:44 +0000 https://medcitynews.com/?p=485213

Four class action suits filed in early April accuse United Behavioral Health and Cigna Behavioral health of underpaying providers for mental health services. They allegedly used a third-party vendor called Viant to negotiate claims.

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