Technology alone is not the answer to the capacity crisis facing healthcare. But when thoughtfully integrated into care delivery operations, digital tools can help healthcare organizations rebalance workloads and stabilize patient access.

The post Repurpose, Don’t Replace: Three Ways Digital Agents Are Improving Phone Access appeared first on MedCity News.

Midstream Health is taking a bit of a different approach to healthcare AI by focusing on reducing hospitals’ costs rather than boosting their revenue. The startup uses AI to identify savings opportunities across fragmented spending data, which helps health systems like Mount Sinai and CommonSpirit quickly improve their purchasing decisions.

The post Why Some Hospitals Are Betting on Midstream Health to Help Eliminate Waste appeared first on MedCity News.

Every health plan is required to use real-time benefit tools, which allow physicians to access drug pricing and a patient’s benefit information at the point of care. But, to date, RTBTs haven’t delivered on the promised savings.

The post Health plans, this is why real-time benefit tools have let you down appeared first on MedCity News.

The company touts its personalized approach to helping patients who need the most support with medications, like those who are managing multiple health conditions.

The post PBM WithMe joins health navigation platform Castlight’s partner network appeared first on MedCity News.

Falls are the No. 1 cause of injury and injury-related emergency department visits for adults over 65, costing tens of billions annually. But many healthcare plans are performing poorly in fall prevention.

The post Health plans in search of cost savings should focus on fall prevention appeared first on MedCity News.

The Florida-based hospital worked with GE Healthcare to open a command center last year to manage clinical care operations. According to the hospital, the center has helped it save $40 million and manage patient flow and bed capacity amid the Covid-19 pandemic.

The post How a clinical command center helped Tampa General Hospital save $40M appeared first on MedCity News.